Skills & Competencies for Import/Export Supervisor

Import/Export Supervisor job profile

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JOB SUMMARY for Import/Export Supervisor

Supervises the administration of documentation processes required to import and export merchandise and materials in compliance with federal, state, local, or country-specific regulations.

JOB RESPONSIBILITIES for Import/Export Supervisor

Reviews all required documentation and supporting calculations of duties, tariffs, price conversions, weight, and volume of products. Verifies all payment transactions are completed according to requirements. Ensures that all documentation is up to date and recorded in tracking systems. Resolves issues and expedites solutions with clients, customs officials, and shippers.

Import/Export Supervisor SALARY RANGE

BASE 50%
$83,160
TOTAL 50%
$88,406
Job Level
M00
Job Code
MM18000101
Education/Degree
Bachelor's Degree
Reports To
Manager or Head of a Unit/Department

Import/Export Supervisor Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Import/Export Supervisor skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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8 general skills or competencies (Job family competencies) for Import/Export Supervisor

1 Job Family Competencies – Document Management
Proficiency Level -2
Skill definition-Capturing, tracking, storing, and retrieving digital information to organize files, improve accuracy, and provide easy access to documents.
Level 1 Behaviors
(General Familiarity)
Describes the importance and purpose of document management in retrieving relevant work documents.
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Level 2 Behaviors
(Light Experience)
Compiles documents for scanning, indexing, and uploading to web-based management applications.
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Level 3 Behaviors
(Moderate Experience)
Handles the scanning and uploading of mailed documents into your organization's document systems.
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Level 4 Behaviors
(Extensive Experience)
Facilitates document management efforts to improve information workflow and data security.
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Level 5 Behaviors
(Mastery)
Develops key performance indicators of document management to evaluate and drive documentation metric success.
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2 Job Family Competencies – Import and Export
Proficiency Level -3
Skill definition-Handling the trading or purchasing of goods or services from foreign countries to generate revenues and expand marketplace.
Level 1 Behaviors
(General Familiarity)
Compiles a list of the rules and regulations in importing and exporting goods or services.
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Level 2 Behaviors
(Light Experience)
Identifies Incoterms, letters of credit, and customs formalities for imports and exports.
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Level 3 Behaviors
(Moderate Experience)
Performs compliance audits to meet current regulatory policies relating to import and export.
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Level 4 Behaviors
(Extensive Experience)
Guides teams on the current customs and government regulations to obtain export and import clearances.
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Level 5 Behaviors
(Mastery)
Champions the adoption of automation technology for import and export processes.
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3 Import/Export Supervisor - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Import/Export Supervisor
Proficiency Level - 4
5 Competency for - Import/Export Supervisor
Proficiency Level - 5

8 soft skills or competencies (core competencies) for Import/Export Supervisor

1 Core Competencies – Standard Operating Procedures (SOP)
Proficiency Level -3
Skill definition-A set of written instructions that describes the step-by-step activities to complete tasks in compliance with business standards and industry regulations.
Level 1 Behaviors
(General Familiarity)
Describes the purposes and benefits of Standard Operating Procedures (SOP).
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Level 2 Behaviors
(Light Experience)
Documents the SOP drafts and outlines for final approval.
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Level 3 Behaviors
(Moderate Experience)
Implements the use of SOP throughout our business to drive efficiency.
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Level 4 Behaviors
(Extensive Experience)
Enhances the SOP management system to improve efficiency and user experience.
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Level 5 Behaviors
(Mastery)
Designs a Standard Operating Procedure (SOP) strategy to align with our business objectives.
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2 Core Competencies – Planning and Organizing
Proficiency Level -2
Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Compiles a list of all the traits of effective planning to help finish the assigned tasks.
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Level 2 Behaviors
(Light Experience)
Classifies assigned tasks based on the level of importance to ensure organized workload completion.
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Level 3 Behaviors
(Moderate Experience)
Defines and translates objectives into specific plans to ensure understanding of organizational goals.
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Level 4 Behaviors
(Extensive Experience)
Delivers training sessions to foster and maximize solid planning and organization capabilities.
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Level 5 Behaviors
(Mastery)
Champions the adoption of business intelligence systems to achieve planning and organization goals.
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3 Import/Export Supervisor - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Import/Export Supervisor
Proficiency Level - 4
5 Competency for - Import/Export Supervisor
Proficiency Level - 5

Summary of Import/Export Supervisor skills and competencies

There are 0 hard skills for Import/Export Supervisor.
8 general skills for Import/Export Supervisor, Document Management, Import and Export, Inventory Control, etc.
8 soft skills for Import/Export Supervisor, Standard Operating Procedures (SOP), Planning and Organizing, Coordination, etc.
While the list totals 16 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Import/Export Supervisor, he or she needs to be skilled in Standard Operating Procedures (SOP), be proficient in Planning and Organizing, and be proficient in Coordination.

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